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Jul 12 12

How do you secure my tax id number and credit card information

We use SSL and database encryption technology to store data safely in our system.  This information is optional to respect the privacy of our members and users.

Jul 3 12

Who can make changes to the people and horses stored in Equestrian Connect?

Equestrian Connect only permits one account holder to edit a person or horse. Typically, the person who added the person or horse to the system has the ability to make edits.

In many cases, a trainer creates an Equestrian Connect account and enters and maintains all the pertinent data for his clients.

Or, individual clients my enter and maintain their people and horses using their own accounts, and share the information with their trainer by adding the trainer to their My People list.

Jul 3 12

Who is able to view the personal data I store for myself and the people I add to My EqConnect?

You control who is able to view the personal data you store in Equestrian Connect. For each person you store in the the system, use the privacy settings to determine who can view your contact information, address, and birthday.

Tax id numbers and credit card numbers that you store in Equestrian Connect can be viewed only by you, and by show managers who receive your electronic entries.

Privacy Settings

When you create or edit a person’s record in Equestrian Connect, use the Privacy settings to determine who can view your contact information, address, and birthday.

  • Do Not Share: only you can view this information.
  • Share with Everyone: all Equestrian Connect users can view this information.
  • Share with People in MyEqConnect: only you and the people in your My People list can view this information. Typically, these are the riders, owners and trainers you work with.
Jul 3 12

Can I change my user name and password?

To change your password, go to and click “Forgot your password or username?” You will be asked to provide your username, email address, and/or NRHA number.

Your username cannot be changed.